What do we do?

The alignment between business needs and technology is a critical success factor, as most organisations face problems with programs and projects not caused by poor implementation, but by ineffective business or IT processes. That is where our business analysts can help, as we have the experience, knowledge and proven methodologies to promote this alignment and ensure IT teams deliver what brings value to your business.

Bring your Business & IT Together for Success with Efficient Demand Management

Bring your Business & IT Together for Success with Efficient Demand Management

We help you build bridges between Business and IT with a tailored demand management process. Our methodology promotes the collaboration from all areas of your organisation, since everyone is able to express a business need and request a solution for it. All requests will then be prioritised, analysed and delivered, focusing always on your company's overall vision and strategy.

Demand Management Processes & Tools

Demand Management Processes & Tools

We help you put into practice a demand management methodology by leveraging internal procedures and policies you already have and making sure it will be measurable, efficient and beneficial to all users. If you use Salesforce, we can implement our demand management tool in your instance, so that no idea is lost and your business needs are clear and structured for everyone.

Demand Prioritization Framework

Demand Prioritization Framework

When there are many different and conflicting needs, it is difficult to understand where to focus your resources. We can help you define a prioritisation framework that guarantees your stakeholders understand the decisions, the criteria behind it and, more importantly, that they work towards providing the relevant information to decide which ideas will have the biggest ROI.

Value Stream Mapping

Value Stream Mapping

As no process remains efficient, we found a way to adapt the known Lean methodology, used in the manufacturing industries, to IT and process analysis. The results are impressive and it works particularly well with an Agile delivery approach and a tool like Salesforce, enabling to constantly measure efficiency and remove waste.

Business Analysis to Understand and Solve your Business Issues

“Don't jump to conclusions” can also be rephrased to “Don't jump to implementation”. Understand your needs first, your pain points, your biggest opportunities to grow, the “Why” and the “What” before the “How”. You share with us your vision and business goals, and our certified business analysts will help you understand how you can do more and better with less.

Business Analysis to Understand and Solve your Business Issues
Needs Assessment and Planning

Needs Assessment and Planning

We can help you pin point your business problems and opportunities and come up with a strategy to enhance your current business state. This phase is crucial to make sure there is sound motivation and the expected outcomes will benefit your organisation.

Elicitation and Analysis

Elicitation and Analysis

We do not assume. We apply our joint knowledge and engage to gather all the relevant inputs. We then use all business analysis tools available to provide you with the solution that will achieve or exceed your expected business results.

Traceability, Monitoring and Evaluation

Traceability, Monitoring and Evaluation

Business analysis ultimate goal is not a set of nicely documented business requirements. We monitor implementation and evaluate if it is delivering business benefits as a result. When a problem arises, our tools enable a quick trace back to its origin, making it easier to solve.

Business Process Analysis to Guide your Business Transformation

Business Process Analysis to Guide your Business Transformation

Business transformation is a vital and constant activity that organisations entail to grow, lead, remain competitive and stay ahead of their customers, employees and shareholders expectations. While simplification is at the heart of any transformation initiative, the increasing number of internal and external stakeholders to manage, with cross-functional responsibilities and goals makes it hard. We help you bring clarity of your current business state, project the future and revisit your business processes in light of the new business models and technology options available.

As-Is and To-Be Business Process Design

As-Is and To-Be Business Process Design

When starting a transformation journey, you need to know where to go and where you are coming from. We develop a baseline view of the current state, define the journey together, and identify metrics to correlate and compare to where you are now to see what success looks like.

Business Process Reengineering and Automation

Business Process Re-engineering and Automation

Organisations define processes and procedures that are often rigid and ingrained into people's lives and systems features, making it hard to change. We unlock the power of technology to automate your business processes, and help you re-engineer them to continuously evolve and embrace change.

Cross-functional Business Process Management

Cross-functional Business Process Management

There are many interdependencies between business areas in an organisation and, although they share business goals, they may have conflicts when interacting with each other. We help you design cross-functional processes that improve the end-to-end outcome, optimizing collaboration.

How do we help you?

Our projects aim at providing solutions that enhance and improve your business processes, cross-team collaboration, and overall results.

Understand Your Business
Perform Business Analysis
Validate and Track Benefits
Implement Demand Processes
Understand Your Business

Before any implementation we ask you to help us understand your business, your organisation's purpose and most importantly what is your vision and strategy for the future. We make sure our projects are aligned with your goals and success metrics to take you where you want to go.

Perform Business Analysis

With the context of your business, we start gathering and clarifying requirements with inputs received from multiple channels to get a complete view of your processes and needs. Every piece of analysis is documented and validated before it is ready to be handed over to the technical teams.

Validate and Track Benefits

Our business analysts are part of the delivery teams, acting as business proxies and facilitators. They control and monitor the implementation to ensure it is delivered to expectations. At the end of each deliverable, the KPIs set to be achieved are measured to ensure everyone is on track to exceed expectations and adjust where necessary.

Implement Demand Processes

A project has a beginning and an end, but not your organisational needs. During the project we configure our business and IT demand tool, through which you can share and prioritise your new needs, ideas and change requests for future enhancements. This process aligns your business and IT teams around a single product backlog.

Why work with us?

As companies grow, processes may not formally exist or may be created on top of other processes by different people, leading to non-efficient ways of working. Our team of certified Business Analysts (IIBA-CBAP, PMI-PBA) is able to manage both the process and business analysis methodologies and tools required to generate the value your business is seeking. Therefore, by doing a project with us you can expect:

Industry and product expertise

High levels of stakeholder engagement and contribution.

Clear, meaningful, prioritised and value-generating requirements

Clear, meaningful, prioritized and value-generating requirements.

The implementation of processes

The implementation of processes and tools to tackle future challenges.

Higher return on investment

Higher return on investment and end-customer satisfaction.

Ready to start a project together?

START A PROJECT WITH US!