We deeply understand various technologies, programming languages, and methodologies, so we design, implement and deliver Salesforce software and integrated solutions that respect architectural principles and leverage best practices. Our true expertise is creating an environment where your business needs and priorities are clean to our technical teams, to then work our “development magic”, while engaging with you throughout the process to ensure expectations are met and exceeded.
We deliver sustainable, future-proof applications that meet your evolving business needs. Our integrated Application Lifecycle Management (SDLC) approach ensures that your Salesforce solutions are always aligned with your goals and that changes are implemented quickly and safely.
Governance & design
A critical success factor is bringing structure and governance to how we address business requirements during implementation. Larger or smaller teams have similar challenges, which we help you avoid with the introduction of simple governance and design patterns. We believe in a good design created and refined collaboratively.
DevOps
Merging software development and operations into a single umbrella is an essential step toward establishing a predictable and faster cadence of delivery that your business will appreciate. We have developed a framework and analysed different tools and techniques for each process step, which we are happy to discuss and adapt to your reality.
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Application support & maintenance
“Service is the new sales” is frequently mentioned and is also true in the software and solutions deployed in your live environments - they need to be serviced! Your end-users need to feel safe and trust that any issues will get resolved quickly. We can help your support staff be comfortable with the knowledge transition that enables them to take the lead.
The design and architecture principles we apply are driven by business constraints, like your commercial strategy, and technical limitations such as on-premise versus cloud-based infrastructure. While these principles provide the limits upon which we must work, most have a common goal – to create a framework where the deployment of technology assets and resources is tightly linked to clear business objectives and realises the expected benefits.
Design patterns & best practices
As an organisation, we look to be more efficient and to ensure our work positively impacts our customers and business objectives. This strategy is critical for knowledge, best practices, and reusable patterns and assets. Our internal Academy and Delivery factory is a centre of excellence dedicated to harvesting our collective expertise and putting it at your service.
Business & technical architecture
The technical architecture must reflect the business demands and where the company is moving in the future. We help you create a blueprint for your business vision and ensure it translates into a flexible and reusable architecture with optimal use of resources and state-of-the-art industry standards.
Technical audit services
We provide a set of audit services to assess your level of standardization and technical skills. The output of a routine health check will be a set of recommendations and a roadmap to take you to the next level. We can also validate your architecture and best practice to check for technical debt, recommend changes and provide change accelerators.
Our Technical Architects and Business Analysts work together to align on a common and standard set of services that need to be available for the companys to operate efficiently and effectively.
Integration strategy
Communication is a basic need for people and also for applications and systems. However, just like with humans, when there are no standards, the communication breaks. That's where we apply a future-proof integration strategy to unlock your data, automate business processes and become the enabler for innovation. We will create reusable building blocks, to be widely available for IT and empower business teams with the tools to deliver more, in less time.
About Mulesoft
Business process management
When you seek continuous optimisation and monitoring of business processes to improve performance, it is essential to have the methodology and tools to model iteratively, execute and monitor the orchestration between and across people, systems and documents. Our certified BPM and Salesforce practitioners team will help you simulate and confirm the best approach.
Extraction transformation load
ETL is used to extract an extensive data set from a source system, transform it into a target data model and load it into a target system. It is usually a batch process that includes auditing, error handling and business rules. It is typical for data migration, a joint effort we engage with your teams to profile the data, define cleanse and transformation rules, load and reconcile.
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Plan & design
We plan the implementation with your teams, looking at both business and IT constraints and opportunities, leveraging design patterns successfully used with other customers and applying the appropriate governance. In the end we will have a blueprint to guide us throughout the process.
Code & build
We configure and code your solution, following a set of defined development standards that we keep improving on through our academy and delivery factory. We ensure the use of code repositories and follow a strategy to continuously build a release of requested features.
Test & release
We validate the solution, offering you the opportunity to review it as we prepare the different work streams to come together in a release. When third-party systems are involved, we also perform integration testing and confirm that the interfaces are ready for delivery.
Deploy, operate & monitor
We complete the process of delivering the features you requested through a deployment from a sandbox to your production environment. We work with your operations teams to ensure coordination, ownership of the deployment process and monitoring for increased quality.
We have an experienced team of software developers and technical architects skilled in traditional and agile delivery models for classic customer-server and new cloud environments like Salesforce. We understand and work across all the layers of a well-designed, modular and standards-based application stack. Therefore, by engaging in a project with us, you can expect:
Thought leadership and technology innovation.
Higher levels of technology adoption.
Deep knowledge of the full Application Development lifecycle.
Collaboration to define and reuse best practice and design patterns.
We are experts in simplifying CRM, with a seamless digital transformation process that fits your business needs.